Felicia Giannattasio

SAMPLE WORK

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COMPANIES

     

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Resume:

My Profile:
Information Technology Management Professional with 15-plus years experience in Analysis, Planning and Implementation, Application Design, Development, Support, and Database Administration.

Management Skills:
Balances change and continuity; continually improved customer service and program performance within the basic government framework; maintains focus, intensity and persistence.

Implements strategies and fosters high ethical standards in meeting the organization's vision, mission, and goals.

Understands procedures, requirements, regulations, and policies related to specialized expertise and keeps current on issues, practices, and procedures in technical areas.

Administers human, financial, material, and informational resources in a manner that instills public trust and accomplishes the organization's mission to enhance decision making.

Computer Skills:
Languages: .Net, C #, ASP, IIS, CSS, ACL, APi, HTML, DHTML, Javascript, XML, Jscript, Encompass Banker, SVG, SQL Server, SQL, DTD, IETMs, XSL, XSLT, .STY, .STD, .FOSI , Crystal Reports, Flash, Java Applets, TSO, SPF, Panvalet

Development Tools:
Visual Studio, Adobe: Photoshop, Professional, Illustrator, InDesign, PageMaker, FTP, NetWeaver SAP, SharePoint, Authorize.net merchant gateways, Thawte SSL, ArborText - ACL, Architect and Styler, Windchill PDM Link, FrameMaker, Documentum, Homesite

Databases:
SQL, Access, MySQL

Software Packages:
MS Office: Word, Excel, Access, Powerpoint, Project, Publisher, VISIO, QuickBooks, HitWise Intelligence Marketing

Professional Experience:
2011-Present
Southeast Rigging - IT Technical Business Project Manager/Analyst: Managing all aspects of the SDLC in eCommerce and other software projects. SAS, SQL, TSO, MS Office Product suite and Peachtree. 2009-2011
Triad Financial Services - Project Manager/Software Engineer. Created metrics, measurements, managed of data warehousing data. Developed seamless mortgage APi platform. Led high profile and highly complex projects, tracked project execution, managed changes, develop and executed implementation plans. Reduced costs by eliminating overhead and automating key processes. Managed software development projects through SDLC, Agile, resulting in $4 million in initial revenue as well as an ongoing transaction-based revenue stream. Management Analytics and in-depth reporting from advanced database queries. Defined architecture components, modules, interfaces, and data for systems to satisfy specified requirements in product development. Careful consideration given to the overall project objectives, timeline, and cost, as well as the roles and responsibilities of all participants and stakeholders while providing project status in Collection Works and mortgage products. Improved site search and keyword analysis tools. Met with National Sales and Alliance management to develop marketing strategies. MS Project, IIS, Log Analysis, Visual Studio, SQL, .Net, C#, MSP, Quick Test Pro. Used Agile in PM. Certified quality and products. Used Test cases. Automated scripts. Cognos. ADP. PMP in progress. Mortgage banking, underwriting, insurance, collection management, and development. eLearning courses.
2005-2009

Dept of Defense: USMC, Lockheed, Boeing, FEMA – Project Manager/Software Engineer. Cognos. ADP. Developed, customized, implemented software applications and managed projects to re-engineer software legacy programs through Project Management in System Development Life Cycle. Government financial accounting systems. QA Tested and created scenarios of deployment of artillery and mortar fire, neutralization, suppression, coordinated illumination, interdiction, harassment fire missions, etc. Worked with/supported IEWTPT, CATS, AGTS, CCTT, MAGTS, CCS, Stryker, LCS, EPLR, MTS, CCTT, UUV, VCCT, IEWTPT, NAVSEA, JTAC, JFO, JCAS, NSFS, NAVAIR, FF/OF, IED, RM/T, RIS, MOUT, CVTS, SAVT, HEAT, ISMT-E, ISMT-MSG, MRAPS-ODS, MAGTF, MTWS, CACCTUS, DVTE, TLTS, ALTS, LLRC, BLTS, TDS, ATS/MATSS, Delta II & Delta IV, EPLS, Arbortext, FOSI, SGML, IETMs, ELINT, MILSPECS, PKI, CAC cards, .Net, SAS, SAP, Sharepoint, IIS, Log Analysis, SQL server, C#, Windchill, SIGINT and Interactive simulation training and eLearning. Agile environment as well as Probabilistic Moment of Risk, event chains, project tracking with events and event chain diagrams. Led as Subject Matter Expert in Arbortext Styler and Windchill. Interpreted DTDs for SGML markup. Verified, and debugged SGML parsing errors. Selected to lead all aspects for several projects to build a new data repository as a supporting application for Hurricane Katrina and previous ones. It was required to be quickly built, to allow resource data management. Led entire effort, including Project Management, application design, database design and build, data transmission from resource processing and documentation. Application now at 70 million transactions and growing. It has enabled significant costs savings. Consolidated 25Million+ resource accounts into one central office DB and network. Included backup and back-out procedures, validation of DB integrity, and physical movement of server and data. Dept of Ed: High Tech, Devereux, USI, Sungard – DDA Program Director/Project Manager/Advisory Board Chair. Recruited, hired, trained, reviewed and supervised staff of department instructors. Established and maintained a scalable knowledge management infrastructure. Managed large budgets, in depth evaluations on budgets, cross functional projects and organizational procedures. Designed policies and procedures, in-depth evaluations for profitability, and operational performance. Managed expenditures for large programs budgets, tracked and approved budget requests. Managed, developed curricula, set department schedules for students, employees and classes. Reviewed IT products and services for timeliness and cost effectiveness; reviewing contractor’s performance of IT technical requirements (service and products). Provided in-depth and sophisticated analysis with interpretive processes to define problems and developed innovative solutions. Created action plans, project tracking, and measured goal accomplishment. Anticipated and identified, diagnosed, and consulted on potential or actual problems and goal achievement; selected alternative courses of corrective action; took action with contingency plans. Created eLearning courses. IIS, SQL Server, Log Analysis. Cognos. Recognized by the corporate CIO as first data driven Intranet used as a model for all of corporate nationwide.



Certifications:

US Department of Homeland Security Emergency Management
Incident Command System, IS-100 – IS-200, IS- IS-800
IS-631 Public Assistance Operation I, QuickTime,

Management: Six Sigma Methodology & TQM disciplines

Education:
University of Southern Indiana - 1/2001
Bachelor of Science Degree, Information Technology

University of North Florida
Masters in Business Administration eCommerce – in progress
Project Management Certification (in progress)